1. 100% Guaranteed Satisfaction: if you are not satisfied with your vitamin purchase, for any reason, we guarantee you a prompt full refund within 30 days of purchase date. We do not charge restocking fees. Returning an item is fast and easy.

2. Certified Safe and Secure Transaction: The Arthritis-Alternative.com site carries certification of security. Your name, address and credit card information are 128-bit encrypted, which renders them invisible during the internet transfer. Our banking partners, Wells Fargo and Authorize.net are the industry leaders in secure online transactions.

3. 100% Privacy Policy: We regard your privacy as a matter of serious respect. We will not share your name, email address or personal information with any outside party.

4. Independent Purchase Protection: We are a member of Square Trade, an independent arbitration site that is devoted to building trust between internet buyers and sellers. If you are not satisfied with your purchase or service from us, we are bound by their guidelines to satisfy your complaint.

5. Zero Liability: You can shop confidently at Arthritis-Alternative.com knowing that your credit card is protected. MasterCard, Visa and American Express provide protection against unauthorized use of your credit card for online purchases. Should any unauthorized use of your card occur, you'll pay nothing.

Arthritis Alternatives is located at

10351 West Washington Blvd
Culver City, CA 90232.

We invite you to fax us at 310-917-2204.

1. Email Service: If you ask a question via email, we will usually respond within 3 hours and often respond within 15 minutes. When you send an email to: customerservice@arthritis-alternative.com it is actually received by our top 7 staff executives. You can be confident that your request will be handled promptly and professionally.
2. Fax Service: We are always available via fax at 310-917-2204.